New windows and doors improve comfort, cut energy bills and add long-term value to your home. Hale Windows Dallas pairs proven product lines with our own installing crews for lasting performance - and a price we put in writing.
1. Choose your installer
The unit is half the job - the install is the other half. Our own background-checked crews measure, set, seal and insulate every opening, and they know the lines we quote inside and out because they install them every week.
2. Select the right products
Compare styles, materials and glass packages side by side until the fit is right for your rooms, your budget and your goals. The product-line comparison below is the place to start.
3. Prepare your home for install
Before install day we walk you through a short checklist - furniture pulled back, treatments down, a clear path to each opening - so install day is watch-it-happen, not scramble.
Compare the Lines We Quote
Every project is priced on the same lines, side by side - the price indicators below are relative, and your consultant shows exact numbers on your actual openings.
PGTThe line Florida homeowners arrive naming - the most Miami-Dade certifications in the industry$$$
- More Miami-Dade NOA certifications than any other line we quote
- WinGuard, EnergyVue and ClassicVue Max systems built for every wind zone
- 99% on-time delivery keeps your install date on the calendar
CGIThe heavyweight impact line$$$$$
- Large-missile impact ratings for the strictest wind zones
- Architectural-grade aluminum with commercial-depth frames
- The line we quote when protection is the whole point
CWSThe Florida value pick$$
- Vinyl systems built in Florida for Florida codes
- Strong energy packages at the friendliest price point
- The smart start for whole-home replacements on a budget
ESWSlim lines, big glass$$$$
- Narrow-sightline aluminum for modern elevations
- Oversized openings and floor-to-ceiling glass
- Impact-rated without the bunker look
ECOThe aluminum impact workhorse$$$
- Miami-built aluminum impact systems
- A strong price-to-protection ratio for coastal homes
- Proven inventory lines with short lead times
Therma-Tru Window Replacement: The Dallas Owner’s Guide
Therma-Tru window replacement in Dallas typically runs $450 to $1,100 per window installed, depending on glass package and frame condition, and we stock the common sash balances, tilt latches, and weatherstripping on our trucks for same-visit swaps. Most homeowners discover the failure the hard way: a sash that drops shut on its own, condensation fog between the panes, or a window that won’t stay open in October when Dallas finally cools off. Therma-Tru built its name on entry doors, but the window lines that came through their Tru-Defense and SlimLine series show up in plenty of Dallas homes built from the late 1990s forward, and parts for those units are not always sitting on a shelf at the local hardware store.
Which Therma-Tru Models This Applies To
Therma-Tru’s window footprint in Dallas is narrower than their door business, but we regularly work on the Tru-Defense double-hung and casement units, the SlimLine sliding windows, and their vinyl picture windows installed during the 2000s and 2010s. The compatibility gotcha with Therma-Tru windows is the balance system: Tru-Defense double-hungs from roughly 2004 to 2013 used a specific coil balance with a shoe that Therma-Tru changed twice, and the old shoe will not seat in the newer track. The fix is matching the balance to the window’s manufacturing code on the side of the sash, not just eyeballing the length. We have a running inventory of the coil balances and pivot shoes in both generations. For glass replacement, Therma-Tru units use standard dual-pane insulated glass, but the exact thickness matters: some Tru-Defense sashes are glazed for 7/8-inch glass, some for 1-inch. A measurement off by an eighth means a sash that rattles or won’t seat tight. We also service PGT, CGI, and CWS windows when the whole Dallas house needs attention, not just one failing Therma-Tru unit.
Signs Your Therma-Tru Window Replacement Is Failing
- Sash drops hard when you let go. The coil balance has lost tension or the pivot shoe cracked. In Dallas’s summer heat, the coil’s internal spring fatigues faster than the manufacturer’s projection, so we see this at the 12- to 15-year mark on Tru-Defense units rather than the 20 years advertised.
- Fog or moisture between the panes. The seal on the insulated glass unit has failed. Dallas humidity and direct sun on a west-facing wall will do this to a Therma-Tru window in about a decade, sometimes sooner. The glass needs replacement, not the whole window.
- Tilt latch snapped off. Tru-Defense tilt latches are plastic and make two full summers before they get brittle. When one side breaks, the sash won’t lock into place properly, and the top of the window can tilt in unexpectedly.
- Draft or dust coming around the closed sash. The weatherstripping Therma-Tru used on some SlimLine units compresses permanently in Dallas heat and never springs back. You’ll feel it first on north-facing windows where the wind hits in winter.
- Window won’t lock because the sash doesn’t meet. This is usually a worn or misaligned balance on one side, not a warped frame. The fix is a balance replacement and sometimes a shoe swap, not a full window replacement.
Replacement Cost & What’s Included
For Dallas homeowners, Therma-Tru window replacement parts installed by us land in these ranges:
- Coil balance replacement (single sash, parts and labor): $140 to $220
- Pivot shoe replacement (both shoes): $90 to $160
- Tilt latch replacement (pair): $60 to $110
- Insulated glass unit replacement (per sash): $280 to $520, depending on glass size and whether it’s low-E (a thin coating that blocks heat while letting light through) or clear
- Full sash replacement for a Tru-Defense double-hung: $450 to $700
- Weatherstripping set for a SlimLine slider: $80 to $140
Every one of these prices includes the written diagnosis of which part failed, the replacement part, install, cleanup, and our written repair guarantee. If the repair fails within the guarantee window, the second visit is free. Before any work begins, the price is in writing, in your hands, with no change orders added mid-job. Spencer Odell insists on it: an estimate that shifts after the truck arrives is not an estimate, it’s a guess.
DIY or Call Us?
There’s a real safety line here, and it’s not about the coil balances holding the sash weight. A double-hung Therma-Tru sash with two working balances can weigh 25 to 40 pounds, and when one balance fails, the sash can come down hard on fingers or hands while you are trying to work the other one out. We tell Dallas homeowners the same thing every week: you can safely inspect your window, tilt the working sash in to check for a sticker or code, and take a photo of the shoe and balance. You should not attempt to remove a loaded sash without the right holding technique and a second set of hands. What looks like a ten-minute YouTube fix often becomes a call to us anyway, with one more broken latch and a sash off its track. Call (361) 203-9040 if the window is off balance or hard to operate, and we’ll give you a straight answer over the phone before anyone drives out.
FAQs
In Dallas, plan on 12 to 18 years for the moving parts on a Therma-Tru window before something fails. The glass can last 30 years if the seal holds, but the coil balances, pivot shoes, and tilt latches are wear items, and our North Texas heat shortens their lifespan compared to cooler climates. If your windows are in that age range and one balance failed, it’s worth doing both on that sash while we’re there. Call (361) 203-9040 for an exact timeline on your model.
Generally no, not for these specific parts. Coil balances either hold tension or they don’t, and a cracked pivot shoe or snapped tilt latch cannot be safely glued back. The repair is the replacement: we take out the failed part and put in a new one matched to your window’s manufacturing code. This is the honest answer, and it’s also the cheaper one compared to the window damage a failing part causes. Call (361) 203-9040 and we’ll tell you exactly what your window needs.
A single sash balance, shoe, or latch replacement typically takes 30 to 45 minutes per window. An insulated glass unit replacement runs about an hour per sash because the new glass has to be set and sealed properly, not rushed. We bring the parts for your specific window, so there’s no second trip. Call (361) 203-9040 to schedule a time that works.
We stock the common Therma-Tru parts on our trucks: coil balances in both generations, pivot shoes, tilt latches, and weatherstripping for Tru-Defense and SlimLine windows. Odd-size insulated glass is cut to order in Dallas and usually ready in 3 to 5 business days. If you tell us your window’s code over the phone, we’ll know before we arrive which bin to reach for. Call (361) 203-9040 with that code and we’ll check stock for you in real time.
Get a Straight Answer, Not a Sales Pitch
When a Therma-Tru window fails in Dallas, you don’t need a whole-house window presentation. You need the right part, installed by someone who knows the difference between a balanced sash and a safety hazard. We’re independent of Therma-Tru, which means we can tell you plainly when a part is worth replacing and when you’re throwing money at a window that’s done. If I wouldn’t put it in my own house, I’m not putting it in yours. Call (361) 203-9040 for a free estimate and a written price before any work begins.
Written by Spencer Odell, Owner, Hale Windows Dallas at Hale Windows Dallas, serving Dallas and nearby areas.
Six Reasons Homeowners Choose Hale Windows Dallas
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.