New windows and doors improve comfort, cut energy bills and add long-term value to your home. Hale Windows Dallas pairs proven product lines with our own installing crews for lasting performance - and a price we put in writing.
1. Choose your installer
The unit is half the job - the install is the other half. Our own background-checked crews measure, set, seal and insulate every opening, and they know the lines we quote inside and out because they install them every week.
2. Select the right products
Compare styles, materials and glass packages side by side until the fit is right for your rooms, your budget and your goals. The product-line comparison below is the place to start.
3. Prepare your home for install
Before install day we walk you through a short checklist - furniture pulled back, treatments down, a clear path to each opening - so install day is watch-it-happen, not scramble.
Compare the Lines We Quote
Every project is priced on the same lines, side by side - the price indicators below are relative, and your consultant shows exact numbers on your actual openings.
PGTThe line Florida homeowners arrive naming - the most Miami-Dade certifications in the industry$$$
- More Miami-Dade NOA certifications than any other line we quote
- WinGuard, EnergyVue and ClassicVue Max systems built for every wind zone
- 99% on-time delivery keeps your install date on the calendar
CGIThe heavyweight impact line$$$$$
- Large-missile impact ratings for the strictest wind zones
- Architectural-grade aluminum with commercial-depth frames
- The line we quote when protection is the whole point
CWSThe Florida value pick$$
- Vinyl systems built in Florida for Florida codes
- Strong energy packages at the friendliest price point
- The smart start for whole-home replacements on a budget
ESWSlim lines, big glass$$$$
- Narrow-sightline aluminum for modern elevations
- Oversized openings and floor-to-ceiling glass
- Impact-rated without the bunker look
ECOThe aluminum impact workhorse$$$
- Miami-built aluminum impact systems
- A strong price-to-protection ratio for coastal homes
- Proven inventory lines with short lead times
CGI Window Replacement: The Dallas Owner’s Guide
CGI window replacement in Dallas typically runs $450 to $1,800 per window installed, depending on the series, glass package, and whether the frame needs work. We stock CGI-compatible sashes, balances, and hardware on our trucks, and most replacements are done in a single visit. Homeowners usually find us the moment a window won’t stay up, a lock no longer catches, or a seal has fogged between the panes and the glass looks permanently cloudy.
CGI builds impact-rated windows designed for coastal hurricane zones, which means their parts are heavier and built to tighter tolerances than standard Texas windows. That’s a good thing in a Dallas hailstorm. But when a CGI balance or sash fails, a generic part from a hardware store won’t hold the weight. Spencer Odell has seen too many Dallas homes with CGI windows propped open by a dowel rod because someone tried a universal balance and it snapped within a month. The part has to match the window, or it won’t hold.
Which CGI Models This Applies To
We replace parts across the CGI product range: the Estate Collection, the Targa Series, and the Sentinel line, along with older CGI models still in service around Dallas. Each series uses a different balance system and sash profile, so the first step is identifying what you have. Look for the CGI sticker on the top or side of the sash frame, or a laser etching on the glass corner. If the sticker is gone, measure the visible glass width and the sash height, and we can often identify the series from those numbers plus a photo.
Here’s the compatibility gotcha with CGI: their impact-rated sashes use stainless steel balance springs and reinforced corner keys. An aftermarket balance built to “universal” spec won’t match the spring tension and will either slam the sash or fail to hold it. We use OEM CGI components whenever they’re available and high-grade equivalents that match the original spring weight and sash profile when CGI has discontinued a part. Hale Windows Dallas is an independent service provider, not a CGI factory affiliate, so we’re free to tell you when an equivalent makes sense and when it doesn’t.
Signs Your CGI Window Replacement Is Failing
- Window won’t stay open or drops when released. The balance springs have lost tension or a pivot shoe broke. CGI sashes are heavy; a failing balance puts the full weight on the frame and can crack the jamb liner.
- Fog between the panes. The insulated glass seal has failed. Dallas humidity and temperature swings from morning to afternoon accelerate seal failure, and once moisture gets between the panes, the glass can’t be cleaned from the outside.
- Lock won’t engage or the sash won’t seat flush. The keeper or latch has bent, or the sash alignment shifted. This is a security issue on a ground-floor Dallas window, not just an annoyance.
- Visible corrosion on the balance or corner hardware. CGI’s coastal-rated hardware resists salt air, but North Texas hard water and condensation can still corrode older components. A corroded balance is a failure waiting to drop the sash.
- Crank, handle, or operator spins without moving the sash. The gear mechanism inside the operator stripped. CGI casement operators are sealed units; rebuilding them isn’t practical, and a new operator gets the window working again in about an hour.
Replacement Cost & What’s Included
Here’s what Dallas homeowners can expect to pay for CGI window replacement, installed:
- Balance replacement (single hung): $180 to $340 per window, parts and labor included.
- Sash replacement, matching glass: $450 to $900 per sash, depending on glass package and series.
- Insulated glass replacement (fogged unit): $350 to $700 per window, including sealing and glazing.
- Lock, latch, or operator replacement: $95 to $250 per window, parts and labor.
The range comes down to which CGI series you own, whether the part is current or discontinued, and whether the sash or frame needs realignment. Before any work starts, you get a written quote with the exact price, the specific part number, and the labor broken out. The quote doesn’t change once we start. Every replacement carries our written warranty, and under our 365-Day Done Right Promise, if it’s not right, we make it right at no charge to you.
DIY or Call Us?
You can safely handle the diagnosis: check for fog between the panes, test whether the sash holds at mid-height, and look for broken or corroded hardware you can see without disassembling anything. That’s useful information to have when you call us.
What you shouldn’t do is pull a CGI sash out of its frame to access the balance. CGI sashes are heavy, the balances are under spring tension, and when a spring lets go inside a jamb, it can take a chunk of the frame with it or pinch a finger badly. That’s the point where a $300 repair becomes a $900 sash-and-frame job. Same caution applies to any window on a second-story Dallas home: a dropped glass unit is a serious injury risk. Call (361) 203-9040 and let us handle the disassembly, the part match, and the reinstall under our written warranty.
FAQs
CGI frames and sashes can last 20 to 30 years in the Dallas climate, but glass seals and balance springs typically need replacement every 8 to 15 years. North Texas heat cycling and humidity take their toll on seals faster than coastal air does, so fogged glass and dropped sashes are the two most common failures we see.
If your window is fogged or failing, call (361) 203-9040 and we’ll tell you what a replacement will cost before anyone comes out.
Yes, some failures can be repaired: a worn balance, a stripped operator, a bent latch, or a failed glass seal can all be addressed without replacing the entire sash. But if the sash frame is cracked or the corrosion has spread into the corner joints, replacement is the honest answer. We’ll tell you which one you’re looking at after a 10-minute inspection, and the written quote will spell out both options if either is viable.
Call (361) 203-9040 and we’ll walk you through what’s worth fixing and what isn’t.
A single balance, lock, or operator replacement takes under an hour on site. A sash or insulated glass replacement typically takes one to two hours per window, including removal, fitting, sealing, and cleanup. Most Dallas jobs with two or three windows are done in a single morning or afternoon.
Call (361) 203-9040 and we’ll give you a time estimate with your written quote.
We stock CGI balances, locks, handles, operators, and pivot shoes for the most common Dallas installations, along with matching parts for PGT, CWS, and ES Windows models. Discontinued CGI parts may take a few days to source, but we’ll tell you up front and put the timeline in writing before you commit to anything.
Call (361) 203-9040 with your window’s model details and we’ll check stock while you’re on the line.
If you own CGI windows in Dallas and something’s not working right, get it priced before it gets worse. Spencer Odell personally walks every finished job before the crew loads the truck, and his rule is simple: if he wouldn’t put it in his own house, he’s not putting it in yours. Call (361) 203-9040 for a free estimate, a written quote before any work starts, and the 365-Day Done Right Promise on every CGI replacement we install.
Written by Spencer Odell, Owner, Hale Windows Dallas at Hale Windows Dallas, serving Dallas and nearby areas.
Six Reasons Homeowners Choose Hale Windows Dallas
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.